leadership
December 11, 2022Each student will write a paper that consists of a summary and analysis of a current social issue that is reported in professional news publications; e.g., New York Times. (If you are concerned about
December 11, 2022
- Compare and contrast the lean service system found within Southwest Airlines to a full-service airline such as United Airlines, British Airways, and other large carriers in terms of cabin service, boarding process, baggage handling, and service encounters.
- Recommend ways for the airline carriers to improve their lean operation systems in terms of speed and quality while reducing waste and costs. Explain your rationale.