Page.Informal Report Instructions
ASSIGNMENT: INFORMAL REPORT (10% of course mark)
Instructions: Select a product or service that you now use. It could be your cell phone plan, Internet service provider, local water or electricity company, the insurance company, or some other product or service you regularly use. Imagine the company must raise its rates, and you are the employee who must notify customers. Gather as much information as you can about the product or service. Why is the increase necessary? What benefits might there be to customers?
Write a business letter to customers explaining the increase, using indirect pattern:
See Chapter 9 slideshow for further information about the indirect pattern.