-What does Lean mean for healthcare? Describe the methodology, evaluate its use in other industries, and discuss how it can be applied in healthcare.

-How can the Six Sigma methodology be implemented in healthcare? How might this implementation enhance value?

-What infrastructure is needed to help establish Lean and Six Sigma methodologies in healthcare organizations?

-What kinds of leadership and cultural beliefs are necessary to ensure the pursuit of process improvement and quality improvement in healthcare?

-Discuss the role of performance improvement and quality improvement departments in enhancing the delivery of value in healthcare.