OPSCB/574 Competency 1 Assessment and Rubric
Course Title: Creating Value Through Operations
Competency Assessment Title: Statistical Process Control Methods
Total Number of Points: 100
Assignment Directions
Step 1: Process Evaluation
Create a new Word doc for the elements of this assignment.
Evaluate your process using 1 of the following:
• Use the lean concept to find ways to eliminate waste and improve the process.
• Use SPC or Six Sigma to reduce defects or variances in the process.
Add your evaluation to your Word doc with the header “Process Evaluation.”
Step 2: Evaluation of Control Chart and Process Metrics
Complete the following in Excel:
• Calculate the defined process metrics including variation and process capability.
• Develop and display a control chart for the process.
• Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the
use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)
Write your evaluation in your assignment Word doc under the header “Evaluation of Control Chart and Process Metrics.”
OPSCB/574 Competency 1 Rubric Page 2 of 3
Step 3: Executive Summary
Write a 700-word executive summary that includes the following:
• A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)
• A summary of the Evaluation of Control Chart and Process metrics based on SPC methods
• A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools
• A description of the SPC project and recommendations for improvements
Add your summary to your Word doc with the header, “Executive Summary.”
OPSCB/574 Competency 1 Rubric Page 3 of 3
Competency Assessment Rubric
Assignment/Performance
Criteria
Mastery
100%
Meets Expectations
85%
Not Met
0%
1. Evaluation of the process
(weight 20%)
Thoroughly evaluated the process. Partially evaluated the process. Narrowly evaluated the process or
did not submit evaluation of
process.
2. Evaluation of the control chart and
process metrics using the statistical
process control methods
(weight 20%)
Thoroughly evaluated the control
chart and process metrics using
statistical process control methods.
Partially evaluated the control chart
and process metrics using statistical
process control methods.
Narrowly evaluated the control chart
and process metrics using statistical
process control methods or did not
submit evaluation of the control chart
and process metrics using statistical
process control methods.
3. Process evaluation summary
(weight 10%)
Thoroughly developed a summary of
the process evaluation.
Partially developed a summary of
the process evaluation.
Narrowly developed a summary of the
process evaluation or did not submit a
summary of the process evaluation.
4. Summary of control chart and
process metrics based on SPC
methods
(weight 10%)
Thoroughly developed a summary of
the evaluation of control chart and
process metrics based on SPC
methods.
Partially developed a summary of
the evaluation of control chart and
process metrics based on SPC
methods.
Narrowly developed a summary of the
evaluation of control chart and
process metrics based on SPC
methods or did not submit a summary
of the process evaluation.
5. Six Sigma, Lean, or other tools
evaluation summary
(weight 10%)
Thoroughly developed a summary of
the evaluation of whether the
process would benefit from the use
of Six Sigma, Lean, or other tools.
Partially developed a summary of
the evaluation of whether the
process would benefit from the use
of Six Sigma, Lean, or other tools.
Narrowly developed a summary of the
evaluation of whether the process
would benefit from the use of Six
Sigma, Lean, or other tools or did not
submit a summary of the evaluation of
whether the process would benefit
from the use of Six Sigma, Lean, or
other tools
6. Description of the Statistical
Process Control (SPC) project
(weight 15%)
Provided a detailed description of the
SPC project.
Provided a partial description of the
SPC project. Provided a narrow description of the
SPC project or did not provide a
description of the SPC project.
7. Recommendations for
improvement
(weight 15%)
Provided detailed recommendations
for improvements.
Provided partial recommendations
for improvements. Provided vague recommendations
for improvements or did not provide
recommendations for improvements.
