Introduction
You’ve been learning about how important it is for you, as a leader, to step up and manage change—whether it’s change that happens to your organization or changes you implement to make your organization better. Be sure to review the different models for managing and initiating change, including Kotter’s 8-step change model.
For this assignment, revisit the case study from Assignment 1 about the challenges and changes at Café Cupcake. Select a change that Café Cupcake is trying to implement in order to grow their business and use Kotter’s 8-step model to describe how you would do it. How will you create urgency around your change? How will you form a coalition? It is OK to be creative!