Watch Heffernan’s TED Talk on teams. In it, she challenges the notion that competition drives the highest-producing teams. What have been your experiences with rivalry vs. social capital in teams in your workplace? In your experiences, does the “super chicken model” or a “culture of helpfulness” produce the best teamwork? Explain.
Read the Center for Creative Leadership’s article “Why Trust is Critical for Team Success.” Discuss the intersections between Heffernan’s talk on teams and trust.